Shipping policy
Shipping Policy
Processing time
Orders are processed within 1–3 business days after payment. You will receive an email with your tracking number as soon as your order ships.
Delivery time
After your order ships, delivery usually takes 7–20 days, depending on your location. These times are estimates and can be affected by customs, carriers and holidays.
Shipping costs
Shipping costs are shown at checkout before you pay. [Free shipping on all orders / Shipping costs depend on your destination.]
Where we ship
We ship to [United States, United Kingdom, Canada, and the European Union]. If your country is not available at checkout, contact us and we will check if we can deliver.
Origin
Orders are shipped from our fulfillment partner's warehouse abroad.
Customs, duties and taxes
Depending on your country, your order may be subject to import duties or taxes. [These are included in the price / These are the responsibility of the customer and are collected by the carrier or customs.]
Tracking
You can follow your parcel with the tracking number in your shipping email. If your tracking has not updated for 7 days, contact us.
Lost or delayed orders
If your order has not arrived after 30 days, contact us at cubbynestbusiness@gmail.com and we will make it right.
Wrong address
Please check your address before you pay. We cannot change the address after your order has shipped.